2019 | ongoing
Design Research | Ideation | Concept Testing | Experience Design | Visual Design | Language System Design | Information Architecture Design
I am one of five designers working on the future of USAA’s iOS and Android apps. The goal of this work is to provide consistent navigation experiences across web and mobile platforms and to improve on how members interact with their products and services at USAA. Work on this project includes unifying the global architecture across the website and native apps, exploring the best way to organize information within the apps, and creating an updated design language that better aligns with iOS and Android design conventions.
Since this project is currently being worked on, specific details are confidential. If you are interested in learning more about my role redesigning the USAA apps, please contact me.